Privacy Policy

Last updated on: 05.07.2024

We place great importance on transparency when it comes to handling personal data. This privacy policy provides information on the personal data we collect, the purposes for which we collect it, and to whom we disclose it. To ensure high transparency, this privacy policy is regularly reviewed and updated.

1. Services We Use

  • Google Analytics
  • Google Tag Manager
  • WordPress

2. Contact Information

If you have any questions or concerns about the protection of your data by us, you can contact us at any time by e-mail at info@email.ch. Responsible for the data processing that takes place via this website is

G&F Luxury Travels&healings GmbH
c/o IFJ Institut für Jungunternehmen AG
Wiesenstrasse 10a
Schlieren 8952
Switzerland

Data Protection Officer:
Fabrice Jean Zambano
info@travel-healing.ch
+41 79 155 77 88

3. General Principles

3.1 What Data Do We Collect from You and from Whom Do We Obtain It?

rimarily, we process personal data that you provide to us or that we collect while operating our website. In certain cases, we may also receive personal data about you from third parties. This may include the following categories:

  • Personal identification data (name, address, etc.)
  • Contact details (mobile number, email address, etc.)
  • Online identifiers (such as cookie IDs, IP addresses)
  • Location and traffic data
  • Audio and visual recordings

3.2 Under What Circumstances Do We Process Your Data?

We treat your data confidentially and in accordance with the purposes defined in this privacy policy. We strive for transparent and proportionate processing.

If we are exceptionally unable to adhere to these principles, data processing may still be lawful because there is a valid reason for it. Possible justifications include:

  • Your consent;
  • The execution of a contract or pre-contractual measures
  • Our legitimate interests, provided that your interests do not outweigh ours

3.3 How Can You Withdraw Your Consent?

If you have given us consent to process your personal data for specific purposes, we will process your data within the scope of this consent, as long as there is no other legal basis for doing so.

You can withdraw your consent at any time by sending an email to the address provided in the legal notice. Data processing that has already occurred will not be affected.

3.4 In What Cases Can We Share Your Data with Third Parties?

a. General Principle

We may need to use third parties or affiliated companies and task them with processing your data (so-called data processors). Categories of recipients include:

  • Accounting, fiduciary, and auditing companies
  • Consulting firms (legal advice, taxes, etc.)
  • IT service providers (web hosting, support, cloud services, website design, etc.)
  • Payment service provider;
  • Providers of tracking, conversion, and advertising services

We ensure that these third parties and our affiliated companies comply with data protection requirements and handle your personal data confidentially.

In some cases, we may also be obliged to disclose your personal data to authorities.

b. Visiting Our Social Media Channels

We may have embedded links to our social media channels on our website, which are visible (typically through corresponding icons). When you click on these icons, you are redirected to our social media channels.

The social media providers learn that you are accessing their platform from our website. The social media providers may use the data collected for their purposes. We would like to point out that we have no knowledge of the content of the data transmitted, nor how it is used by the operators.

c. Transfer abroad

Under certain circumstances, your personal data may be transferred to companies abroad as part of order processing. These companies are obliged to protect data to the same extent as we are. The transfer may take place worldwide.

If the level of data protection does not correspond to that in Switzerland, we will carry out a prior risk assessment and contractually ensure that the same level of protection is guaranteed as in Switzerland (e.g. by means of the new standard contractual clauses of the EU Commission or other legally prescribed measures). If our risk assessment is negative, we will take additional technical measures to protect your data. You can access the EU Commission’s standard contractual clauses at the following link: https://commission.europa.eu/publications/standard-contractual-clauses-controllers-and-processors-eueea_de

3.5 How long do we store your data?

We only store personal data for as long as is necessary to fulfill the individual purposes for which the data was collected.

data that we store when you visit our website is stored for twelve months. An exception applies to analysis and tracking data, which may be stored for longer.

We store contract data for longer, as we are obliged to do so by law. In particular, we must retain business communications, concluded contracts and accounting documents for up to 10 years. If we no longer need such data from you to perform the services, the data will be blocked and we will only use it for accounting and tax purposes.

3.6 How do we protect your data?

We will keep your data secure and take all reasonable steps to protect your data from loss, access, misuse, or alteration.

Our contractual partners and employees who have access to your data are obliged to comply with data protection regulations.
In some cases, it will be necessary for us to pass on your inquiries to companies affiliated with us. Your data will also be treated confidentially in these cases.

We use the SSL (Secure Socket Layer) method on our website in conjunction with the highest level of encryption supported by your browser.

3.7 What rights do you have?

a. Right to Information
You can request information at any time about the data we have stored about you. Please send your request for information along with proof of identity to info@email.ch.

You also have the right to receive your data in a common file format if we process your data automatically, and if:

  • You have given your consent to the processing of this data; or
  • You have disclosed data in connection with the conclusion or execution of a contract.

We may limit or refuse information or data release if this is contrary to our legal obligations, legitimate own or public interests, or the interests of a third party.

The processing of your request is subject to the statutory processing period of 30 days. However, this period may be extended due to high request volumes, legal or technical reasons, or if we need more information from you. You will be informed of any extension of the deadline promptly, at least in text form.

b. Right to Deletion and Correction
You can request the deletion or correction of your data at any time. We may reject the request if legal regulations require us to retain or keep the data unchanged for a more extended period or if there is a reason against your request.

Please note that exercising your rights may conflict with contractual agreements and have corresponding effects on contract execution (e.g., early termination of the contract or cost implications).

c. Legal Remedies
If you are affected by the processing of personal data, you have the right to enforce your rights through the courts or file a complaint with the competent supervisory authority. In Switzerland, the competent supervisory authority is the Federal Data Protection and Information Commissioner: https://www.edoeb.admin.ch.

3.8 Changes to the privacy policy

We may change this privacy policy at any time. The changes will be published on https://travel-healing.ch, you will not be informed separately.

4. Individual data processing operations

4.1 Provision of the website and creation of log files

What information do we receive and how do we use it?

When you visit https://travel-healing.ch, certain data is automatically stored on our servers or on servers of services and products that we purchase and/or have installed for the purposes of system administration, for statistical or backup purposes or for tracking purposes. These are

  • The name of your Internet service provider;
  • Your IP address (under certain circumstances);
  • the version of your browser software;
  • the operating system of the computer used to access the URL;
  • the date and time of access;
  • the website from which you are visiting URL;
  • the search terms you used to find the URL.

Why are we allowed to process this data?

This data cannot be assigned to a specific person and is not merged with other data sources. The log files are stored in order to guarantee the functionality of the website and to ensure the security of our information technology systems. This is our legitimate interest.

How can you prevent data collection?

The data is only stored for as long as is necessary to achieve the purpose for which it was collected. Accordingly, the data is deleted at the end of each session. The storage of log files is absolutely necessary for the operation of the website; you therefore have no option to object to this.

4.2 Google Analytics

We use Google Analytics, a web analysis service provided by Google LLC (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; “Google”), on our website. Google Analytics uses “cookies,” which are text files placed on your computer, to help analyze how users interact with the website.

The information generated by these cookies regarding your use of the website is usually transmitted to and stored on Google’s servers in the USA. If IP anonymization is activated on this website, Google will first shorten your IP address within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there.

On behalf of the website operator, Google will use this information to evaluate your use of the website, compile reports on website activities, and provide other services related to website activity and internet usage to the website operator. The IP address transmitted by your browser in the context of Google Analytics will not be merged with other data from Google.

You can prevent the storage of cookies by setting your browser software accordingly. However, please note that if you do this, you may not be able to use the full functionality of this website. You can also prevent the collection of data generated by the cookie and related to your use of the website (including your IP address) to Google and the processing of this data by Google by downloading and installing the browser plugin available at the following link: https://tools.google.com/dlpage/gaoptout.

4.3 Google Tag Manager

To manage website tags via an interface, we use Google Tag Manager, a service provided by Google LLC (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; “Google”). The Google Tag Manager itself (which implements the tags) is a cookie-less domain and does not process any personal data. The service triggers other tags, which in turn may collect data. Google Tag Manager does not access this data. If a deactivation has been made at domain or cookie level, this remains in place for all tracking tags implemented with Google Tag Manager.

By using Google Tag Manager, scripts (so-called tags) can be automatically activated on our website and data can be transmitted from your browser to Google. This data may include information about your IP address, the browser you are using, the subpages of our website you have visited and other interactions during your visit to our website.

4.4 WordPress

Our website is based on the WordPress platform, a content management system developed by Automattic Inc, 60 29th Street #343, San Francisco, CA 94110, USA. WordPress enables us to create, manage and publish content.

When you use our website, which is based on WordPress, various data, including your IP address, the date and time of access and information about the browser you are using, may be collected and stored. This data is mainly used for administrative purposes and to ensure the smooth operation of the website.

Some WordPress functions, such as comments or contact forms, may collect additional personal data when you use them.Our website is based on the WordPress platform, a content management system developed by Automattic Inc, 60 29th Street #343, San Francisco, CA 94110, USA. WordPress enables us to create, manage and publish content.

When you use our website, which is based on WordPress, various data, including your IP address, the date and time of access and information about the browser you are using, may be collected and stored. This data is mainly used for administrative purposes and to ensure the smooth operation of the website.

Some WordPress functions, such as comments or contact forms, may collect additional personal data when you use them.

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